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How do I set up my own private label range of supplements for my business?
Can we design our own labels for private label?
How do I place a private label order and ensure my labels are on the products sent?
How do I create a new brand name?
Can I order bottles without labels to label myself?
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Can we collect orders direct from your business premises?
Do you send orders tracked
Exporting outside of UK
How do I ship to FBA?
Where are you based and where do you ship to?
General Business Trade FAQs
How do I set up a new trade account for my business?
I want a quote for a bulk wholesale trade order
How to Stop Daily Inventory Emails
Can I have invoices with our own brand product names in them?
Can I call you to speak to someone in person?
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Selling on Amazon
Can we sell your products on Amazon?
Will you ship stock direct to Fulfilment By Amazon (FBA) for us?
About our Stock Formulas
Can I use different packaging with stock formulas?
Can I have different quantities per bottle?
Do I have to sell at a specific price?
Do you provide allergen information about the products such as for dairy or gluten?
Are stock products Halal?
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Can I link my Shopify website to your dropship system?
How does the dropship system work?
Outline of Dropship Agreement of Service
What are delivery times for dropship orders?
What shipping method do you use?
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How can I use Soil Association Organic logo on my own label products?
Brexit and Organic Label Changes
5HTP Regulatory Update 2022
Alpha Lipoic Acid
Standard Operating Procedures THC
Accounts & Financial Reporting
How to retrieve product sales from Mercante
How to trace and view batch numbers for products
PL-443 Digestive Enzymes for Pets
Update to PL-443 Pet Digestive Enzymes
Food Supplements - FAQs
When should I take 5HTP if using it to help me sleep better?
What is the source of the Activated Charcoal?
Alpha Lipoic Acid
Is the Alpha Lipoic Acid R-ALA (natural) or S-ALA (synthetic)?
Apple Cider Vinegar
What is the Acetic Acid Level of Apple Cider Vinegar Capsules?
Doe your Apple Cider Vinegar contain the mother?
Is there 42mg or 4mg of Astaxanthin in each capsule?
Is it safe to take Biotin 10,000mcg on an ongoing basis?
CLA (Conjugated Linoleic Acid)
CLA (Conjugated Linoleic Acid) Isomers?
What is your CLA (Conjugated Linoleic Acid) derived from?
Cod Liver Oil
Do you know where the cod liver oil is sourced? From what location and is it wild caught?
What steps have been put in place to prevent oxidation of the cod liver oil?
What is the source of the marine collagen?
What type of Collagen is in Collagen Powder Shots?
What is the best time to take Collagen?
What is the molecular weight of the hyaluronic acid used in collagen powder?
Has the marine collagen used been tested for heavy metals?
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What is the fermentation base for CoQ10
What is the iron oxide content of CoQ10 capsules?
Does CoQ10 contain carrageenan?
Is the CoQ10 Ubiquinone or Ubiquinol?
Is it better to take CoQ10 as Ubiquinol or Ubiquinone?
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What is the PAC content of the Cranberry Tablets?
What is the source of the D-Mannose?
Can you use D-Mannose with Antibiotics?
Can I use D-Mannose on my dog?
Evening Primrose Oil
Is your Evening Primrose Oil Cold Pressed?
Is the vitamin E within the Evening Primrose Oil capsules synthetic?
What is the HCA content of Troo Health Garcinia Cambogia?
Is Ginkgo Biloba safe for children?
Would you recommend Ginkgo Biloba for a child with ADHD?
What is the salt content of Glucosamine?
What is the source of your Glucosamine and Chondroitin?
Green Lipped Mussel
What is the content of EPA and DHA in the Green Mussel?
Can I give Green Lipped Mussel to my Dog and if so How Much?
Has the Green Lipped Mussel been steamed?
Where is the Green Lipped Mussel Sourced?
Is your Green Lipped Mussel cold processed?
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What is the caffeine and polyphenol content of green tea?
What is the amount of epigallocatechin gallate (EGCG) in Green Tea?
Is it safe to take 1000 milgram of matcha supplements per day as suggested on your site as I have read more than 800 milgram can cause liver damage?
Immunityn Immune Support
Please name the clinical studies supporting the efficacy of the beta glucans of Wellmune
What is the method of extraction of Krill Oil?
What is the source of your L-Glutamine? Is it fermented?
Where are the raws materials for your L-Tyrosine sourced?
Why is your L-Tyrosine not suitable for vegans?
Is the liquorice deglycyrrhized in LIVPro?
Can I take Troozyme and LIVpro Liver Support at the same time?
Why have the Lycopene Capsules got specks in them?
Why do you use filler in the Lycopene capsules?
What is used to extract the lycopene?
Where is the Maca Root sourced?
Is the Maca Root gelatinised?
Which colour root is your Maca from?
What is the country of origin of the Magnesium Citrate powder?
Is the Magnesium Citrate used synthetic or from natural sources?
What strength are the magnesium capsules? 500mg or 150mg per capsule?
Is the Mangosteen derived from the fruit or the rind?
What is the lead content of Mangosteen?
Methyl Folate Quatrefolic
Does Methyl Folate Quatrefolic contain any allergens?
Please can you clarify the dosage of the folate 600mcg capsules, in terms of what folic acid dosage this equates to?
Can the capsules be split and the powder taken on it's own?
What is the country of origin of the Moringa Capsules?
Multivitamin & Iron
In what form is the vitamin E in Multivitamin & Iron?
Does Multivitamin & Iron contain gluten?
Is NAC gluten free?
What is the NAC derived from?
Is NAC suitable for dogs?
Olive Leaf Extract
Why does your Olive Leaf smell differently and have a different texture to some other brands?
What is the country of origin of your olive leaf extract?
Opti-Mac Focus Eye Support
Does Opti-Mac help with wet Age-related Macular Degeneration (AMD)?
Omega 3 and 369 Fish Oil
Which fish are used in the Omega 3 Fish Oil?
What type of gelatine is used in the capsule shell
Organic Seaweed Complex ioGreen
What is the iodine content of Organic Seaweed ioGreen Complex?
Osteotrition Bone Support
I have a concern regarding the inclusion of Sodium Tetraborate in Osteotrition Bone Support
What is the source of the vitamin K2 in Osteotrition Bone Support?
PQQ Pyrroloquinoline Quinone
Can the PQQ capsules be opened and powder taken direct?
Is your PQQ supplement extracted from fermented bacteria?
Are your probiotics suitable for vegans?
I tried the milk test and it did not work. Does this mean your probiotics are not working?
What is the strain in Saccharomyces Boulardii
How is the olive leaf in the Saccharomyces Boulardii supplement extracted?
Can I take probiotics with a hot drink?
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What colour is the Resveratrol powder in the capsule?
What is the Maltodextrin in brackets immediately after Rosehip Plant Extract in the ingredients?
Is Saccharomyces Boulardii suitable for vegans?
Is Saccharomyces Boulardii lyophilized and will it survive the stomach if I open the capsule and eat it directly?
Is your Saccharomyces Boulardii freeze or heat dried?
Why is the dosage of your Saw Palmetto 2500mg when the maximum recommended daily dosage is 320mg?
What is the lipids/fatty acid content of Saw Palmetto 2500mg?
How is the Saw Palmetto extracted?
What type of vitamin E do you use in Selenium ACE?
Troozyme Digestive Enzymes
What is the Digestive Enzyme activity level per gram of raw material in Troozyme?
How does the targeted release capsule work in Digest-Tonic?
Your Digest-Tonic Digestive Enzymes has 50mg Protease. Can you please advise what this relates to in HUT ?
Why does Digest-Tonic Digestive Enzymes contain wheat/gluten?
What are the oxalate levels in the Turmeric?
Has the Turmeric been tested for Iron content or other heavy metals?
Can I give your Turmeric capsules to my dog?
What is the difference between your organic turmeric and your turmeric extract?
What is the Curcumin content of Turmeric 500mg with Black Pepper 60 Capsules?
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What type of Vitamin B12 do you use?
Your Vitamin B12 seems to be high strength - is it not dangerous?
Vitamin B Complex
Does vitamin B complex contain gluten?
Vitamin C Food Form
Are the ingredients for Vitamin C food form freeze dried?
Exactly how much vitamin C is in each capsule?
Is the vitamin k2 trans form?
Does Vitamin K2 contain any allergens?
Can I use Vitamin K2 with my prescription?
Can children take Vitamin K2?
What other supplements work well with Vitamin K2?
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