Private Label 11

• How do I set up my own private label range of supplements for my business?
• Can we design our own labels for private label?
• How do I place a private label order and ensure my labels are on the products sent?
• How do I create a new brand name?
• Can I order bottles without labels to label myself?

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Shipping Methods 5

• Can we collect orders direct from your business premises?
• Do you send orders tracked
• Exporting outside of UK
• How do I ship to FBA?
• Where are you based and where do you ship to?

General Business Trade FAQs 8

• How do I set up a new trade account for my business?
• I want a quote for a bulk wholesale trade order
• How to Stop Daily Inventory Emails
• Can I have invoices with our own brand product names in them?
• Can I call you to speak to someone in person?

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Selling on Amazon 2

• Can we sell your products on Amazon?
• Will you ship stock direct to Fulfilment By Amazon (FBA) for us?

About our Stock Formulas 7

• Can I use different packaging with stock formulas?
• Can I have different quantities per bottle?
• Do I have to sell at a specific price?
• Do you provide allergen information about the products such as for dairy or gluten?
• Are stock products Halal?

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Dropshipping 6

• Can I link my Shopify website to your dropship system?
• How does the dropship system work?
• Outline of Dropship Agreement of Service
• What are delivery times for dropship orders?
• What shipping method do you use?

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Organic Products 2

• How can I use Soil Association Organic logo on my own label products?
• Brexit and Organic Label Changes

CLA 1

• What is your CLA (Conjugated Linoleic Acid) derived from?

Collagen 3

• Maca Root Formulation Change 2021
• What is the source of the marine collagen?
• What type of Collagen is in Collagen Powder?

Green Lipped Mussel 1

• In the Green Lipped Mussel Ingredients list (Brown Rice Flour) is in brackets - is this an excipient?

Rosehip Capsules (PL-400) 1

• What is the Maltodextrin in brackets immediately after Rosehip Plant Extract in the ingredients?

Accounts & Financial Reporting 0

PL-443 Digestive Enzymes for Pets 1

• Update to PL-443 Pet Digestive Enzymes

Activated Charcoal 1

• What is the source of the Activated Charcoal?

Alpha Lipoic Acid 1

• Is the Alpha Lipoic Acid R-ALA (natural) or S-ALA (synthetic)?

Apple Cider Vinegar 2

• What is the Acetic Acid Level of Apple Cider Vinegar Capsules?
• Doe your Apple Cider Vinegar contain the mother?

Astaxanthin 1

• Is there 42mg or 4mg of Astaxanthin in each capsule?

Biotin 1

• Is it safe to take Biotin 10,000mcg on an ongoing basis?

CLA (Conjugated Linoleic Acid) 2

• CLA (Conjugated Linoleic Acid) Isomers?
• What is your CLA (Conjugated Linoleic Acid) derived from?

Cod Liver Oil 2

• Do you know where the cod liver oil is sourced? From what location and is it wild caught?
• What steps have been put in place to prevent oxidation of the cod liver oil?

Collagen 7

• What is the source of the marine collagen?
• What type of Collagen is in Collagen Powder Shots?
• What is the best time to take Collagen?
• What is the molecular weight of the hyaluronic acid used in collagen powder?
• Has the marine collagen used been tested for heavy metals?

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CoQ10 6

• What is the fermentation base for CoQ10
• What is the iron oxide content of CoQ10 capsules?
• Does CoQ10 contain carrageenan?
• Is the CoQ10 Ubiquinone or Ubiquinol?
• Is it better to take CoQ10 as Ubiquinol or Ubiquinone?

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Cranberry Tablets 1

• What is the PAC content of the Cranberry Tablets?

D-Mannose 3

• What is the source of the D-Mannose?
• Can you use D-Mannose with Antibiotics?
• Can I use D-Mannose on my dog?

Evening Primrose Oil 2

• Is your Evening Primrose Oil Cold Pressed?
• Is the vitamin E within the Evening Primrose Oil capsules synthetic?

Garcinia Cambogia 1

• What is the HCA content of Troo Health Garcinia Cambogia?

Ginkgo Biloba 2

• Is Ginkgo Biloba safe for children?
• Would you recommend Ginkgo Biloba for a child with ADHD?

Glucosamine 2

• What is the salt content of Glucosamine?
• What is the source of your Glucosamine and Chondroitin?

Green Lipped Mussel 5

• What is the content of EPA and DHA in the Green Mussel?
• Can I give Green Lipped Mussel to my Dog and if so How Much?
• Has the Green Lipped Mussel been steamed?
• Where is the Green Lipped Mussel Sourced?
• Is your Green Lipped Mussel cold processed?

Green Tea 2

• What is the caffeine and polyphenol content of green tea?
• What is the amount of epigallocatechin gallate (EGCG) in Green Tea?

Immunityn Immune Support 1

• Please name the clinical studies supporting the efficacy of the beta glucans of Wellmune

Krill Oil 1

• What is the method of extraction of Krill Oil?

L-Glutamine 1

• What is the source of your L-Glutamine? Is it fermented?

L-Tyrosine 2

• Where are the raws materials for your L-Tyrosine sourced?
• Why is your L-Tyrosine not suitable for vegans?

Liver Support 2

• Is the liquorice deglycyrrhized in LIVPro?
• Can I take Troozyme and LIVpro Liver Support at the same time?

Lycopene 3

• Why have the Lycopene Capsules got specks in them?
• Why do you use filler in the Lycopene capsules?
• What is used to extract the lycopene?

Maca Root 3

• Where is the Maca Root sourced?
• Is the Maca Root gelatinised?
• Which colour root is your Maca from?

Magnesium Citrate 3

• What is the country of origin of the Magnesium Citrate powder?
• Is the Magnesium Citrate used synthetic or from natural sources?
• What strength are the magnesium capsules? 500mg or 150mg per capsule?

Mangosteen 2

• Is the Mangosteen derived from the fruit or the rind?
• What is the lead content of Mangosteen?

Methyl Folate Quatrefolic 3

• Does Methyl Folate Quatrefolic contain any allergens?
• Please can you clarify the dosage of the folate 600mcg capsules, in terms of what folic acid dosage this equates to?
• Can the capsules be split and the powder taken on it's own?

Moringa 1

• What is the country of origin of the Moringa Capsules?

Multivitamin & Iron 2

• In what form is the vitamin E in Multivitamin & Iron?
• Does Multivitamin & Iron contain gluten?

NAC (N-Acetyl-Cysteine) 3

• Is NAC gluten free?
• What is the NAC derived from?
• Is NAC suitable for dogs?

Olive Leaf Extract 2

• Why does your Olive Leaf smell differently and have a different texture to some other brands?
• What is the country of origin of your olive leaf extract?

Opti-Mac Focus Eye Support 1

• Does Opti-Mac help with wet Age-related Macular Degeneration (AMD)?

Omega 3 and 369 Fish Oil 2

• Which fish are used in the Omega 3 Fish Oil?
• What type of gelatine is used in the capsule shell

Organic Seaweed Complex ioGreen 1

• What is the iodine content of Organic Seaweed ioGreen Complex?

Osteotrition Bone Support 2

• I have a concern regarding the inclusion of Sodium Tetraborate in Osteotrition Bone Support
• What is the source of the vitamin K2 in Osteotrition Bone Support?

Pea Protein Extra 1

• Where are the peas from the Pea Protein Extra sourced?

PQQ Pyrroloquinoline Quinone 2

• Can the PQQ capsules be opened and powder taken direct?
• Is your PQQ supplement extracted from fermented bacteria?

Probiotics 8

• Are your probiotics suitable for vegans?
• I tried the milk test and it did not work. Does this mean your probiotics are not working?
• What is the strain in Saccharomyces Boulardii
• How is the olive leaf in the Saccharomyces Boulardii supplement extracted?
• Can I take probiotics with a hot drink?

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Resveratrol 1

• What colour is the Resveratrol powder in the capsule?

Saccharomyces Boulardii 3

• Is Saccharomyces Boulardii suitable for vegans?
• Is Saccharomyces Boulardii lyophilized and will it survive the stomach if I open the capsule and eat it directly?
• Is your Saccharomyces Boulardii freeze or heat dried?

Saw Palmetto 3

• Why is the dosage of your Saw Palmetto 2500mg when the maximum recommended daily dosage is 320mg?
• What is the lipids/fatty acid content of Saw Palmetto 2500mg?
• How is the Saw Palmetto extracted?

Selenium ACE 1

• What type of vitamin E do you use in Selenium ACE?

Troozyme Digestive Enzymes 4

• What is the Digestive Enzyme activity level per gram of raw material in Troozyme?
• How does the targeted release capsule work in Digest-Tonic?
• Your Digest-Tonic Digestive Enzymes has 50mg Protease. Can you please advise what this relates to in HUT ?
• Why does Digest-Tonic Digestive Enzymes contain wheat/gluten?

Turmeric 6

• What are the oxalate levels in the Turmeric?
• Has the Turmeric been tested for Iron content or other heavy metals?
• Can I give your Turmeric capsules to my dog?
• What is the difference between your organic turmeric and your turmeric extract?
• What is the Curcumin content of Turmeric 500mg with Black Pepper 60 Capsules?

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Vitamin B12 2

• What type of Vitamin B12 do you use?
• Your Vitamin B12 seems to be high strength - is it not dangerous?

Vitamin B Complex 1

• Does vitamin B complex contain gluten?

Vitamin C Food Form 2

• Are the ingredients for Vitamin C food form freeze dried?
• Exactly how much vitamin C is in each capsule?

Vitamin K2 8

• Is the vitamin k2 trans form?
• Does Vitamin K2 contain any allergens?
• Can I use Vitamin K2 with my prescription?
• Can children take Vitamin K2?
• What other supplements work well with Vitamin K2?

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