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Knowledge base
Getting Started
Private Label
6
How do I set up my own private label range of supplements for my business?
Can we design our own labels for private label?
How do I place a private label order and ensure my labels are on the products sent?
How do I create a new brand name?
Can I order bottles without labels to label myself?
See all 6 articles
Shipping Methods
3
Can we collect orders direct from your business premises?
Do you send orders tracked
How do I ship to FBA?
General Business Trade FAQs
4
How do I set up a new trade account for my business?
I want a quote for a bulk wholesale trade order
How to Stop Daily Inventory Emails
Can I have invoices with our own brand product names in them?
Selling on Amazon
2
Can we sell your products on Amazon?
Will you ship stock direct to Fulfilment By Amazon (FBA) for us?
About our Stock Formulas
6
Can I use different packaging with stock formulas?
Can I have different quantities per bottle?
Do I have to sell at a specific price?
Do you provide allergen information about the products such as for dairy or gluten?
Are stock products Halal?
See all 6 articles
Dropshipping
5
How does the dropship system work?
Outline of Dropship Agreement of Service
What are delivery times for dropship orders?
What shipping method do you use?
When will my dropship order ship?
Organic Products
2
How can I use Soil Association Organic logo on my own label products?
Brexit and Organic Label Changes
Product Information
Collagen
3
Maca Root Formulation Change 2021
What is the source of the marine collagen?
What type of Collagen is in Collagen Powder?
Green Lipped Mussel
1
In the Green Lipped Mussel Ingredients list (Brown Rice Flour) is in brackets - is this an excipient?
Rosehip Capsules (PL-400)
1
What is the Maltodextrin in brackets immediately after Rosehip Plant Extract in the ingredients?
Pet Products
PL-443 Digestive Enzymes for Pets
1
Update to PL-443 Pet Digestive Enzymes