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Getting Started
Private Label
14
How do I set up my own private label range of supplements for my business?
Can we design our own labels for private label?
How do I place a private label order and ensure my labels are on the products sent?
How do I create a new brand name?
Can I order bottles without labels to label myself?
View all 14
Shipping Methods
6
Can we collect orders direct from your business premises?
Do you send orders tracked
Exporting outside of UK
How do I ship to FBA?
Lead times on trade orders
View all 6
General Business Trade FAQs
10
How do I set up a new trade account for my business?
How to Stop Daily Inventory Emails
Can I have invoices with our own brand product names in them?
Can I call you to speak to someone in person?
A problem with an existing order
View all 10
Selling on Amazon
2
Can we sell your products on Amazon?
Will you ship stock direct to Fulfilment By Amazon (FBA) for us?
About our Stock Formulas
12
Can I use different packaging with stock formulas?
Can I have different quantities per bottle?
Do I have to sell at a specific price?
Do you provide allergen information about the products such as for dairy or gluten?
Are stock products Halal?
View all 12
Dropshipping
10
Can I link my Shopify website to your dropship system?
Do you manage returns for dropship orders?
Dropship and Custom Formulations
How does the dropship system work?
How to confirm and track my dropship orders
View all 10
Organic Products
2
How can I use Soil Association Organic logo on my own label products?
Brexit and Organic Label Changes