How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
0800 061 4487
How do I set up my own private label range of supplements for my business?
Can we design our own labels for private label?
How do I place a private label order and ensure my labels are on the products sent?
How do I create a new brand name?
Can I order bottles without labels to label myself?
Can we collect orders direct from your business premises?
Do you send orders tracked
How do I ship to FBA?
General Business Trade FAQs
How do I set up a new trade account for my business?
I want a quote for a bulk wholesale trade order
Selling on Amazon
Can we sell your products on Amazon?
Will you ship stock direct to Fulfilment By Amazon (FBA) for us?
About our Stock Formulas
Can I use different packaging with stock formulas?
Can I have different quantities per bottle?
Do I have to sell at a specific price?
Do you provide allergen information about the products such as for dairy or gluten?
How does the dropship system work?
Outline of Dropship Agreement of Service
What shipping method do you use?
When will my dropship order ship?
How can I use Soil Association Organic logo on my own label products?
Brexit and Organic Label Changes
Maca Root Formulation Change 2021
What is the source of the marine collagen?
What type of Collagen is in Collagen Powder?
Green Lipped Mussel
In the Green Lipped Mussel Ingredients list (Brown Rice Flour) is in brackets - is this an excipient?
Rosehip Capsules (PL-400)
What is the Maltodextrin in brackets immediately after Rosehip Plant Extract in the ingredients?