If you’re selling food supplements in the UK, your product label must show a valid postal address for the Food Business Operator (FBO) — this is a legal requirement under UK food law.
- This address allows regulators and consumers to contact the responsible party about the product.
- Amazon or other platform rules do not override this legal obligation.
The address must be:
- A UK physical address (not just a PO Box)
- Where post can be received
- Linked to the business selling or branding the product
What Are My Options?
Many startups are understandably reluctant to use their home address — especially if it’s shared or private. The good news is, there are FBO-compliant alternatives, as long as the service offers traceability and real business use.
Acceptable Address Types:
- Your home address (if you’re comfortable – fully legal)
- A serviced office or co-working space
- A virtual office – only if it allows use as a business trading address with mail handling
Not Acceptable:
- A PO Box
- A “virtual address” that only forwards mail and does not permit FBO use
- Any location without traceable, documented access
Suggested Providers (Check Before You Use)
Here are some UK providers that offer FBO-ready virtual office services — suitable for food label use:
| Provider | Service Type | Website | Notes |
|---|---|---|---|
| Hoxton Mix | Virtual Office Pro | hoxtonmix.com | London-based. Offers legal address use and traceability. |
| Regus | Business Address Plan | regus.com | Global offices. Address can be used on labels. |
| Bruntwood SciTech | Virtual Membership | bruntwood.co.uk/scitech | Designed for startups. FBO-ready upon request. |
| Capital Office | Virtual Office Plus | capital-office.co.uk | Known for food/cosmetic brand clients. Confirm use in writing. |
Final Notes
Before listing any address on your label, always:
- Confirm in writing that it can be used as an FBO address under UK food law
- Ensure the provider handles real mail and allows business registration
- Maintain traceability records in case of inspection or complaint
Disclaimer
This article is provided for general informational purposes only. It does not constitute legal advice. Nutribl cannot guarantee that any external address service is legally compliant for your specific circumstances. You are responsible for conducting your own due diligence and ensuring compliance with all applicable UK food laws and Trading Standards requirements.