If you want to send products to FBA the best way to do it is to select the FBA/Self Organised courier shipping option when checking out. When you do this our fulfilment staff will automatically pick and pack the order and then email you the weight / dimensions of the package.

When you get this email you can set up a shipment from within your FBA account using the FBA preferred courier (UPS). Email the shipping label to myorder@troohealthcare.com and once we confirm receipt of the label you can arrange for collection from our depot. The UPS courier usually collects from us around noon so if you miss that deadline for that day then collection will have to be next working day. Collection can be made from:

Unit 23 Morses Lane
Brightlingsea
Colchester
Essex, CO7 0SQ

PLEASE NOTE: after you have supplied us with the UPS shipping label you will need to contact UPS to arrange for them to collect from us. UPS visit us regularly but not every day so if you want a collection you should ask them to come just in case. They usually collect from us around noon Monday to Friday. You can do this online through your FBA shipment or via telephone.